BioLife Plasma Services - branch in Coralville, 2490 Corridor Way
What services can you find at BioLife Plasma Services - branch in Coralville, 2490 Corridor Way?
- Plasma Donation Services
- Compensation for Plasma Donations
- Health Screening and Vital Checks
- Nurse Consultations for Donation Eligibility
- Promotional Incentives for Donors
- Referral Programs for New Donors
📍 Where can you find BioLife Plasma Services - branch in Coralville, 2490 Corridor Way?
BioLife Plasma Services in Coralville, Iowa, offers a welcoming atmosphere for those looking to donate plasma. Located at 2490 Corridor Way, this center features convenient hours, including extended availability on weekdays and Saturday. While the staff is generally friendly and committed, some patrons express concerns about inconsistent service, long wait times, and occasional miscommunication regarding donation protocols.
Despite mixed experiences with wait times and staff efficiency, many appreciate the skilled phlebotomists and the organization of the donation process. The environment strives to be clean and patient-friendly, with a focus on providing a rewarding donation experience. For those considering plasma donation, BioLife Plasma Services aims to be a supportive and engaging option in the Coralville area.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 10 AM–8 PM | 6 AM–8 PM | 6 AM–8 PM | 6 AM–8 PM | 6 AM–7 PM | 7 AM–5 PM | Closed |
📢 What do customers say about BioLife Plasma Services - branch in Coralville, 2490 Corridor Way?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff, with some standout employees like Justin who provide excellent care and communication. | Long wait times, often exceeding an hour before the donation process begins, leading to frustration among donors. |
| Generally pleasant experience for many donors, with fast donation processes reported by some. | Inconsistent staff work ethic, with some employees appearing disengaged or unproductive, contributing to delays. |
| Efforts to compensate donors for inconveniences, such as providing vouchers for additional funds after long waits. | Issues with new machines causing complications and longer wait times, particularly after the installation of new equipment. |
| The donation process is thorough, with staff explaining each step and addressing donor questions. | Cleanliness concerns, especially in the bathrooms, which are often reported as dirty and poorly maintained. |
| Some donors report improvements in donation techniques and overall experiences compared to past visits. | Instances of staff rudeness and unprofessional behavior, leading to negative experiences for some donors. |