Octapharma Plasma - branch in Columbus, 3467 Cleveland Ave
What services can you find at Octapharma Plasma - branch in Columbus, 3467 Cleveland Ave?
- Plasma Donation
- Physical Screening
- Protein Testing
- Health Assessments
- Donor Education Programs
- Post-Donation Care
📍 Where can you find Octapharma Plasma - branch in Columbus, 3467 Cleveland Ave?
Octapharma Plasma, located at 3467 Cleveland Ave, Columbus, OH 43224, offers a welcoming environment for new and returning plasma donors. The staff is known for their caring approach and informative demeanor, helping to ease any nerves, especially for first-time donors. While the efficiency of the donation process is recognized, visitors have noted occasional long wait times for screening, particularly during peak hours.
In addition to the friendly service, donors often appreciate the professionalism displayed by the team, who are committed to ensuring safety and comfort throughout the donation experience. Many customers share positive feedback about the staff's attentiveness, making their visits feel personal and supportive. Overall, Octapharma Plasma strives to create a family-oriented atmosphere for all donors.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Columbus, 3467 Cleveland Ave?
 Good Points |  Complaints |
|---|---|
| Great and caring staff who are reassuring and informative | Long wait times for screening, with reports of over two hours |
| Quick screening process with some employees, like Nicole Howard, praised for efficiency | Only one employee available for screening during busy times, leading to frustration |
| Staff is attentive and responsive to donor needs, ensuring safety and comfort | Issues with appointment management, including names being erased from the board |
| Family-oriented atmosphere that makes donors feel welcome | Inconsistent communication regarding follow-up services, causing confusion |
| Overall efficient process once past the initial screening wait | Some donors feel discriminated against due to perceived unequal treatment during the process |