CSL Plasma - branch in Columbia, 2768 Decker Blvd Suite 300A
What services can you find at CSL Plasma - branch in Columbia, 2768 Decker Blvd Suite 300A?
- Plasma Donation Services
- Apheresis Donation Technology
- Donor Screening and Health Assessments
- Compensation for Plasma Donations
- Referral Programs for New Donors
- Donor Loyalty Programs
📍 Where can you find CSL Plasma - branch in Columbia, 2768 Decker Blvd Suite 300A?
CSL Plasma, located at 2768 Decker Blvd Suite 300A, Columbia, SC 29206, offers a welcoming environment for plasma donation. Many donors appreciate the friendly staff, particularly Dr. Gregory, who is noted for ensuring a smooth donation process. The recent installation of new machines has made the donation experience quicker for some. However, wait times can vary significantly, especially during peak hours, with reports of lengthy lines and occasional staff shortages.
While some donors enjoy their visits and appreciate the professional demeanor of the team, others express concerns about inefficiencies in the donation process. Feedback indicates that management may need to address staffing levels and training to enhance the overall experience. Despite these challenges, a sense of camaraderie among staff members is often recognized, contributing to a generally positive atmosphere for those who choose to donate.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–3 PM | 8 AM–1:30 PM |
📢 What do customers say about CSL Plasma - branch in Columbia, 2768 Decker Blvd Suite 300A?
 Good Points |  Complaints |
|---|---|
| Friendly and polite staff, often greeting donors by name. | Long wait times for both screening and donation, often exceeding 2 hours. |
| New machines have improved the donation process speed. | Staff appears to be understaffed and overworked, leading to slow service. |
| Dr. Gregory is highly praised for his professionalism and dedication to donor comfort. | Some staff members are perceived as unprofessional and more focused on socializing than assisting donors. |
| Positive experiences reported by long-time donors. | Inconsistent information provided by staff regarding donor policies. |
| Location is convenient for many in Columbia. | Donor app and WiFi issues hinder the check-in process. |