Octapharma Plasma - branch in Clovis, 1828 Clovis Ave
What services can you find at Octapharma Plasma - branch in Clovis, 1828 Clovis Ave?
- Plasma Donation
- Health Screenings
- IV Insertion Services
- Post-Donation Care
- Community Engagement Events
- Referral Programs
📍 Where can you find Octapharma Plasma - branch in Clovis, 1828 Clovis Ave?
Octapharma Plasma, located at 1828 Clovis Ave, Clovis, CA 93612, offers a welcoming environment for plasma donation. With opening hours from 7 AM to 7 PM daily, the center prides itself on efficiency and professionalism. Many donors have reported positive experiences, highlighting the attentive and caring staff, such as Nurse Manpreet and John, who ensure a smooth donation process while prioritizing comfort and assistance.
Visitors appreciate the clean and well-lit facilities, creating a community atmosphere that fosters rapport among both staff and donors. Although some participants have noted occasional wait times and staffing challenges, the overall sentiment remains high, with many eager to return for another rewarding donation experience. The commitment to quality care is evident, as seen in the supportive interactions and thoroughness provided by the team.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Clovis, 1828 Clovis Ave?
 Good Points |  Complaints |
|---|---|
| High rating of 4.6 indicates overall customer satisfaction. | Long wait times reported, sometimes exceeding an hour before starting the donation process. |
| Staff is described as friendly, knowledgeable, and professional. | Concerns about staffing levels, especially after a pay cut for donations, leading to operational inefficiencies. |
| Nurse Manpreet and other staff members provide exceptional care and attention during the donation process. | Inconsistent availability of necessary supplies, such as stickers, causing inconvenience. |
| Quick response to any issues, such as dizziness after donation, showing attentiveness to donor health. | Corporate management may need to improve support for staff to enhance the donation experience. |
| Efficient process with a focus on valuing donors' time, minimizing wait times compared to competitors. | |
| Clean and well-lit facility that creates a welcoming environment. | |
| Staff members are recognized for their personable nature and ability to make donors feel comfortable. | |
| Community atmosphere where staff and donors interact positively. |