Octapharma Plasma - branch in Cleveland, 656 E 105th St
What services can you find at Octapharma Plasma - branch in Cleveland, 656 E 105th St?
- Plasma Donation Services
- Health Screening and Vital Checks
- Comfortable Donation Environment
- Professional Staff Assistance
- Educational Support on Donation Process
- Referral Programs for Friends and Family
📍 Where can you find Octapharma Plasma - branch in Cleveland, 656 E 105th St?
Octapharma Plasma is conveniently located at 656 E 105th St, Cleveland, OH 44108, in the Glenville neighborhood. The center prides itself on providing a welcoming environment, making donors feel comfortable throughout the donation process. Many donors appreciate the professionalism and friendliness of the staff, especially individuals like Ms. V and Shauntay, who ensure that each visit is a pleasant experience.
The facility offers flexible hours, operating from 7 AM to 7 PM every day of the week, which accommodates varying schedules. While overall experiences at the center are positive, some patrons have expressed concerns about the app-based communication system, indicating a wish for more direct contact options. Despite this, the dedication to quality service makes Octapharma Plasma a choice for many in the Cleveland area.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Cleveland, 656 E 105th St?
 Good Points |  Complaints |
|---|---|
| Friendly and helpful staff, especially Ms. V and Shauntay | Difficulty in reaching staff via phone; reliance on the app for communication |
| Quick service on most days | Unprofessional behavior reported from some staff members, particularly George |
| Welcoming atmosphere that makes donors feel comfortable | Inconsistent communication regarding important matters |
| Professional and caring approach from staff during the donation process | Negative experiences can overshadow positive ones, leading to reluctance to return |
| Consistent positive experiences leading to recurring donations | Some donors have reported feeling dismissed or not heard by certain staff members |
| Outstanding bedside manner from staff, making the process less intimidating |