Octapharma Plasma - branch in Cleveland, 10694 Lorain Ave
What services can you find at Octapharma Plasma - branch in Cleveland, 10694 Lorain Ave?
- Plasma Donation Services
- Compensation for Donors
- Health Screenings and Assessments
- Clean and Comfortable Donation Environment
- Fast Donation Processing
- Friendly and Knowledgeable Staff Support
📍 Where can you find Octapharma Plasma - branch in Cleveland, 10694 Lorain Ave?
Octapharma Plasma, located at 10694 Lorain Ave, Cleveland, OH 44111, offers a welcoming environment for both new and returning donors. The staff, recognized for their friendliness and professionalism, strive to make the donation experience as comfortable as possible. Visitors often praise individual team members, highlighting their commitment to customer service and care.
While many appreciate the cleanliness and efficiency of the facility, some customers have noted longer wait times during peak hours. Overall, Octapharma aims to provide a positive experience, combining knowledgeable staff with a dedication to donor satisfaction, making it a viable choice for plasma donation in the Cleveland area.
Schedules:
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Cleveland, 10694 Lorain Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and welcoming staff, including Naomi, Rita, and Robin | Slow service at times, with reports of long wait times (up to 2 hours) |
| Clean and well-maintained facility | Staff sometimes appear more focused on socializing than working |
| Fairly fast donation times overall | Occasional delays in the donation process |
| Knowledgeable staff who provide good service | Some donors have experienced longer donation times than expected |
| Consistent experience with no major issues reported | |
| Fair compensation for donations | |
| Comfortable environment for new donors |