CSL Plasma - branch in Cleveland, 3204 W 25th St

Phone

What services can you find at CSL Plasma - branch in Cleveland, 3204 W 25th St?

  • Plasma Donation Services
  • Health Screening and Physical Examinations
  • Compensation for Plasma Donations
  • Referral Programs for New Donors
  • Educational Resources on Plasma Donation
  • Community Engagement and Support Programs

📍 Where can you find CSL Plasma - branch in Cleveland, 3204 W 25th St?

CSL Plasma, located at 3204 W 25th St, Cleveland, OH 44109, offers a service where individuals can donate plasma for compensation. Visitors to this center have experienced a mix of interactions, from friendly and supportive staff who make the donation process comfortable to concerns about cleanliness and professionalism. Some donors have highlighted the helpfulness of specific team members, while others have raised issues regarding the medical evaluations and the treatment they received during screenings.

The center operates with varying hours throughout the week, ensuring accessibility for donors: Monday to Friday from 7 AM to 7 PM, and Saturday to Sunday from 8 AM to 4 PM. Feedback indicates that while some donors feel welcomed and satisfied with their experiences, others recommend exploring alternative plasma donation centers in the area.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 8 AM–4 PM 8 AM–4 PM

📢 What do customers say about CSL Plasma - branch in Cleveland, 3204 W 25th St?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and helpful staff, particularly Kimberly Smith and Ellisia, who provide excellent service and tips for a smooth donation process. Numerous complaints about unprofessional and rude staff, particularly a nurse who dismissed medical documentation and was disrespectful to donors.
Many donors report feeling comfortable during their donations, with staff regularly checking in on them. Reports of cleanliness issues within the facility, leading to concerns about hygiene and overall safety.
Some donors have had positive experiences with the speed and efficiency of the donation process, appreciating the quick turnaround time. Poor management communication, with some donors stating that their complaints were ignored and not followed up on.
Returning donors have noted a welcoming atmosphere and friendly interactions with the staff, making them feel valued and appreciated. Negative experiences with the medical screening process, where donors felt unfairly treated or misdiagnosed by staff, leading to frustration and a loss of trust in the center.