Grifols Biomat USA - Plasma Donation Center - branch in Clarksville, 1596C Fort Campbell Blvd

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What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Clarksville, 1596C Fort Campbell Blvd?

  • Plasma Donation Services
  • First-Time Donor Orientation
  • Protein Testing
  • Health Screening for Donors
  • Online Appointment Scheduling
  • Buddy Bonus Referral Program

📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Clarksville, 1596C Fort Campbell Blvd?

Grifols Biomat USA - Plasma Donation Center, located at 1596C Fort Campbell Blvd, Clarksville, TN, provides a welcoming environment for both first-time and returning donors. The center prides itself on a friendly staff that goes to great lengths to explain the donation process and ensure comfort. While some donors have experienced longer wait times, many appreciate the professionalism and care exhibited by the phlebotomists, who often make the experience as smooth as possible.

However, the center has also received mixed feedback regarding management practices and appointment scheduling, with some donors suggesting a need for improved communication. Despite these concerns, staff members are recognized for their dedication and commitment to facilitating essential plasma donations, which play a critical role in helping those in need. Donors are encouraged to stay hydrated and equipped with proper identification to ensure a successful visit.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–4 PM 7 AM–4 PM

📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Clarksville, 1596C Fort Campbell Blvd?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and caring staff, especially Christina who is highly praised by regular donors. Rude and unprofessional behavior from some staff members, leading to negative experiences for donors.
Exceptional professionalism and communication from the staff, making first-time donors feel comfortable. Long wait times, with some donors reporting waits of over two hours before being seen.
The center encourages plasma donations for a good cause, emphasizing the importance of helping those in need. Inflexible appointment scheduling that does not accommodate donors' work schedules, causing frustration.
Donors can now make appointments online, improving convenience for new patients. Concerns about the staff's medical knowledge and ability to handle common medical issues, leading to wasted time for donors.
Most donors report minimal discomfort during the donation process and appreciate the skill of the phlebotomists. Reports of the center intentionally deferring donors, creating a perception of poor service and lack of care.