Octapharma Plasma - branch in Chattanooga, 3569 Brainerd Rd
What services can you find at Octapharma Plasma - branch in Chattanooga, 3569 Brainerd Rd?
- Plasma Donation
- Health Screenings
- HIV Testing
- Compensation for Donations
- Kiosk Check-In Services
- Professional Phlebotomy Services
📍 Where can you find Octapharma Plasma - branch in Chattanooga, 3569 Brainerd Rd?
Octapharma Plasma, located at 3569 Brainerd Rd, Chattanooga, TN 37411, offers a clean and friendly environment for individuals looking to donate plasma. The staff is generally praised for their professionalism and gentle approach, particularly in the skillful administration of donations. Many visitors appreciate the welcoming atmosphere and the effective service provided by dedicated personnel like Troi, who has garnered positive feedback for her gentle technique.
However, some patrons have raised concerns regarding wait times and staffing levels, noting that periods of under-staffing can lead to longer donation experiences. Additionally, there have been mixed reviews about the materials used during the donation process, with a few customers expressing the need for improved gauze supplies. While overall experiences vary, Octapharma Plasma is committed to serving the community with respect and care.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Chattanooga, 3569 Brainerd Rd?
 Good Points |  Complaints |
|---|---|
| Great staff, especially Troi, who is gentle and professional during the donation process. | Understaffed, leading to long wait times for some donors, with reports of waits up to two hours. |
| Clean and well-maintained facility with a pleasant atmosphere. | Inconsistent quality of service, with some staff members displaying rudeness or a lack of professionalism. |
| Quick and efficient service during the donation process, with minimal wait times for some customers. | Concerns about cleanliness, with reports of used tape with dried blood on it. |
| Respectful and polite staff who make donors feel welcome. | Inadequate gauze provided after donations, which may lead to discomfort for some donors. |
| Successful donations with skilled technicians who know how to find veins easily. | Low compensation for donations, with some feeling that the payment is insulting compared to the value of their contribution. |