CSL Plasma - branch in Chattanooga, 2809 E 50th St

What services can you find at CSL Plasma - branch in Chattanooga, 2809 E 50th St?

  • Plasma Donation
  • Compensation for Plasma Donation
  • Health Screenings
  • Blood Testing Services
  • Plasma Collection Services
  • Referral Bonuses for Donors

📍 Where can you find CSL Plasma - branch in Chattanooga, 2809 E 50th St?

CSL Plasma, located at 2809 E 50th St, Chattanooga, TN, is a plasma donation center aiming to provide a supportive environment for donors. Their staff is mostly known for being friendly and helpful, ensuring the donation process is as easy as possible. Many patrons appreciate the personable service, with standout team members like Pinkie, Michael, and Noah consistently receiving praise for their professionalism and skill.

However, some visitors have reported mixed experiences. A few interactions with staff, particularly a team member named Cherish, have led to complaints regarding professionalism and communication. While most of the staff uphold a welcoming atmosphere, these isolated incidents have prompted feedback about the need for improvements in customer relations. Overall, CSL Plasma strives to make a positive impact on the community while facilitating crucial donations.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM Closed 8 AM–4 PM

📢 What do customers say about CSL Plasma - branch in Chattanooga, 2809 E 50th St?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and helpful staff, with standout employees like Pinkie, Michael, and Noah who provide excellent service. Corporate changes have negatively impacted the atmosphere and staff morale, leading to complaints.
Most staff members make the donation process easy and comfortable for donors. Some staff members, like Tara and Cherish, have been reported as unprofessional and rude, creating a negative experience for donors.
The center is generally well-rated with a score of 4.6, indicating a positive experience for many donors. Instances of embarrassment and accusations towards donors, particularly from staff like Cherish, have been highlighted.
The team clearly explains the donation process in simple terms, making it accessible for everyone. Delays in addressing equipment issues have resulted in negative experiences for donors, including being deferred for future donations.