Octapharma Plasma - branch in Charlotte, 10644 Westlake Dr
What services can you find at Octapharma Plasma - branch in Charlotte, 10644 Westlake Dr?
- Plasma Donation
- OctaPass Online Questionnaire
- Protein Sample Collection
- Compensation for Donors
- Professional Growth Opportunities
- FDA-Compliant Donation Procedures
📍 Where can you find Octapharma Plasma - branch in Charlotte, 10644 Westlake Dr?
Octapharma Plasma, located at 10644 Westlake Dr, Charlotte, NC 28273, is a plasma donation center dedicated to helping those in need. This facility operates Monday through Friday from 8 AM to 5 PM, providing a vital service in the community. With a focus on improving the donation process, Octapharma has implemented features like Octapass for faster completion of health questionnaires, enhancing the overall donor experience.
Reviews reflect a mixed workplace culture, highlighting both positive interactions with staff and concerns about internal practices. While many employees have found camaraderie and opportunities for professional growth, others have raised issues about workplace support and communication. Octapharma Plasma continues its mission to serve the community, navigating feedback from both donors and team members.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | Closed | Closed |
📢 What do customers say about Octapharma Plasma - branch in Charlotte, 10644 Westlake Dr?
 Good Points |  Complaints |
|---|---|
| Opportunity for professional growth within the plasma industry | Low overall rating of 2 indicates widespread dissatisfaction |
| Positive experiences reported by some employees regarding staff interactions | Workplace culture characterized by discrimination and retaliation, especially towards minorities |
| New Octapass system streamlines the donation process | Human Resources fails to support employees and conducts biased investigations |
| Recent changes to the pay system eliminate weekly deadlines for maximum pay | Misuse of company resources and lack of accountability among leadership |
| Some employees have had excellent experiences with care and support during donations | Rushed and inadequate training leading to safety concerns |
| Frequent violations of FDA guidelines | |
| Inconsistent communication leading to confusion about donation requirements | |
| Negative experiences reported with customer service and management interactions |