CSL Plasma - branch in Charlotte, 8404 N Tryon St

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What services can you find at CSL Plasma - branch in Charlotte, 8404 N Tryon St?

  • Plasma Donation
  • Compensation for Donors
  • Health Assessments
  • Phlebotomy Services
  • Screening for Donors
  • Emergency Care for Donors

📍 Where can you find CSL Plasma - branch in Charlotte, 8404 N Tryon St?

CSL Plasma, located at 8404 N Tryon St, Charlotte, NC 28262, offers a welcoming environment for plasma donations in University City South. Many donors appreciate the friendly and professional staff, with specific individuals like Alley, Eli, and Amira frequently highlighted for their expertise and care. While wait times can be lengthy at times, the team strives to keep the donation process efficient and smooth, ensuring that both new and returning donors feel valued.

Despite some mixed experiences reported by previous donors regarding donor care and attentiveness, many emphasize the positive impact of donating plasma, both for personal incentives and community support. Overall, CSL Plasma aims to foster a family-oriented atmosphere while helping to save lives through plasma donation.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8 AM–8 PM 8 AM–8 PM 8 AM–8 PM 8 AM–8 PM 8 AM–8 PM 7 AM–3 PM 7 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Charlotte, 8404 N Tryon St?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and caring staff, with specific praise for phlebotomists like Alley, Eli, and Amira who make the donation experience painless. Some donors report long wait times, with lines often exceeding an hour before reaching the donation chair, leading to frustration among regular and first-time donors.
The center has a family-oriented atmosphere, with staff members like Ali, Tony, Austin, Keyonna, Sheree, and Ms. Heather receiving special recognition for their urgency and support. There are serious concerns regarding donor care, with reports of inadequate monitoring and attention, particularly for first-time donors, resulting in negative experiences.
Many donors appreciate the incentive for donating plasma, highlighting the importance of saving lives while being compensated. Staff demeanor has been criticized, with some donors feeling treated disrespectfully, akin to being viewed as drug addicts rather than valued contributors.
Despite long lines, staff work hard to keep the process moving smoothly and efficiently, ensuring donors are attended to as quickly as possible. Issues with donor eligibility have arisen due to perceived carelessness, leading to potential legal action from dissatisfied donors.