Octapharma Plasma - branch in Charleston, 5900 Rivers Ave Suite F
What services can you find at Octapharma Plasma - branch in Charleston, 5900 Rivers Ave Suite F?
- Plasma Donation Services
- New Donor Orientation
- Compensation for Plasma Donations
- Health Screening and Medical Assessments
- Needle Insertion and Blood Collection
- Post-Donation Care and Support
📍 Where can you find Octapharma Plasma - branch in Charleston, 5900 Rivers Ave Suite F?
At Octapharma Plasma, located at 5900 Rivers Ave Suite F, Charleston, SC, individuals can donate plasma for compensation. The facility is recognized for its friendly staff who provide respectful and thorough assistance throughout the donation process. Many donors appreciate the efficiency of the operation, often noting minimal wait times regardless of the day, leading to a generally positive experience.
However, some visitors have expressed concerns about the atmosphere within the center. A few individuals found the environment to be intimidating due to the presence of loitering patrons, which impacted their comfort. While the staff is often praised for their compassion and gentleness, there have been mixed reviews regarding the skill of the personnel performing the procedures, highlighting the need for consistent training to ensure a smooth experience for all donors.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Charleston, 5900 Rivers Ave Suite F?
 Good Points |  Complaints |
|---|---|
| Amazing and friendly staff who treat everyone with respect | Unpleasant environment with loitering and loud individuals in the lobby |
| Efficient service with minimal wait times | Inconsistent quality of service; some staff members lack skill in drawing blood |
| Positive environment with a welcoming atmosphere | Lower payout rates compared to competitors, leading to feelings of being undervalued |
| Gentle and skilled staff members, especially noted for their ability to handle needle phobias | Negative experiences reported with certain staff members who are not gentle or attentive |
| Overall good experiences reported by many donors | Concerns about staff handling of medical records and confidentiality |
| Quick and easy donation process compared to other centers | Some donors experienced pain and discomfort due to improper technique |
| Highly recommended by several donors for their kindness and professionalism | Need for better training for some employees to ensure consistent quality of care |