Grifols Talecris - Plasma Donation Center - branch in Champaign, 241 S Mattis Ave
What services can you find at Grifols Talecris - Plasma Donation Center - branch in Champaign, 241 S Mattis Ave?
- Plasma Donation
- Compensation for Plasma Donation
- Health Screening Services
- Vein Assessment Services
- Referral Bonuses for New Donors
- Entertainment Options in Waiting Area
📍 Where can you find Grifols Talecris - Plasma Donation Center - branch in Champaign, 241 S Mattis Ave?
Grifols Talecris - Plasma Donation Center, located at 241 S Mattis Ave, Champaign, IL, offers a friendly atmosphere for those looking to donate plasma. Open Monday through Saturday, with hours ranging from 8 AM to 7 PM on weekdays and 7 AM to 4 PM on Saturdays, the center aims to provide a welcoming experience for donors. Many patrons appreciate the skills of the staff, particularly ANGEL and TAWANNA, noting their ability to make the process smoother and more comfortable.
However, some donors have expressed concerns regarding wait times, which can extend up to several hours, particularly due to prioritization of newcomers. Mixed feedback regarding staff professionalism has emerged, with some describing a lively but loud environment. Overall, Grifols Talecris strives to balance a positive donor experience with operational challenges.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–7 PM | 8 AM–7 PM | 8 AM–7 PM | 8 AM–7 PM | 8 AM–7 PM | 7 AM–4 PM | Closed |
📢 What do customers say about Grifols Talecris - Plasma Donation Center - branch in Champaign, 241 S Mattis Ave?
 Good Points |  Complaints |
|---|---|
| Great staff who are entertaining and professional | Long wait times, often 2-3 hours |
| Skilled at blood draws, with specific praise for staff members like Angel, Tawanna, and Delilah | Newcomers take priority over those who have been waiting longer |
| Friendly atmosphere and good music | Unprofessional behavior from some staff, including loud personal conversations |
| Compassionate service, willing to pay even if the donation doesn't go through | Inconsistent service quality, with reports of disrespectful staff |
| Short wait times reported by some customers | Poor management and organization leading to frustration |
| Better than competitors like CSL Plasma in certain aspects | Complaints about mocking behavior towards donors |