CSL Plasma - branch in Champaign, 312 W Kirby Ave

Phone

What services can you find at CSL Plasma - branch in Champaign, 312 W Kirby Ave?

  • Plasma Donation Services
  • Compensation for Plasma Donations
  • Health Screenings and Vital Checks
  • Phlebotomy Services
  • Donor Education and Orientation
  • Referral Programs for New Donors

📍 Where can you find CSL Plasma - branch in Champaign, 312 W Kirby Ave?

At CSL Plasma, located at 312 W Kirby Ave, Champaign, IL, potential donors can expect a friendly atmosphere with helpful staff. Many visitors appreciate the welcoming nature of employees like Tom and Tony, who strive to make the donation experience smooth and enjoyable. The facility offers consistent hours, operating from 7 AM to 7 PM on weekdays and 7 AM to 3 PM on Saturdays, ensuring accessibility for those looking to donate plasma.

However, some patrons have reported varying experiences, noting that wait times and the availability of operational beds can sometimes be challenging. While first-time donors may find the process efficient, others have faced difficulties such as long check-ins and issues with the donation process itself. Overall, CSL Plasma aims to provide a supportive environment for plasma donation, but experiences may differ based on staffing and individual circumstances.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–3 PM Closed

📢 What do customers say about CSL Plasma - branch in Champaign, 312 W Kirby Ave?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and helpful staff, creating a welcoming atmosphere. Inconsistent experiences; some donors report excellent visits while others have had nightmarish experiences.
Some staff members, like Tom and Tony, are praised for their gentle techniques and ability to make the process enjoyable. Long wait times for check-in and donation, with reports of waits exceeding three hours.
Initial donation experiences can be efficient and painless, with clear explanations provided. Issues with new machines leading to fewer operational beds and longer donation times.
The center has a good location in Champaign, making it accessible for local donors. Some phlebotomists may lack experience, leading to painful donations and complications like bruising.
Problems with payment processing, causing frustration for donors who expect compensation after their donation.