Octapharma Plasma - branch in Buffalo, 3386 Sheridan Dr
What services can you find at Octapharma Plasma - branch in Buffalo, 3386 Sheridan Dr?
- Plasma Donation
- New Donor Orientation
- Post-Donation Care Instructions
- Bruising Prevention Consultation
- Blood Draw by Experienced Staff
- Referral Bonuses for New Donors
📍 Where can you find Octapharma Plasma - branch in Buffalo, 3386 Sheridan Dr?
Octapharma Plasma in Buffalo, NY, offers a welcoming environment for donors at its 3386 Sheridan Dr location. The facility is noted for its cleanliness and friendly atmosphere, making it an ideal choice for both new and experienced donors. Staff members are described as helpful and knowledgeable, with special accolades directed toward individuals like Amanda Sanchez and Aye, who ensure a smooth donation experience.
The center operates daily from 8 AM to 5 PM, providing ample opportunity for donors to schedule their visits. While most patrons appreciate the attentive service and care taken during the donation process, some reviews suggest that improving wait times could further enhance the overall experience. Overall, Octapharma Plasma is committed to providing quality care and professionalism for all donors.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM |
📢 What do customers say about Octapharma Plasma - branch in Buffalo, 3386 Sheridan Dr?
 Good Points |  Complaints |
|---|---|
| Spotless facility with a clean environment | Inconsistent wait times, with reports of long waits |
| Helpful and polite staff | Some staff turnover leading to varying experiences |
| Knowledgeable team members | Concerns about staff being more focused on chatting than efficiency |
| Personalized care from staff, including specific recommendations for post-donation care | Issues with bruising after donations, indicating a need for better training |
| Minimal wait times reported by some donors | Frustration with the process of returning blood in the opposite arm |
| Friendly and attentive staff, with special mentions for Amanda, Aye, Diana, and Olivia | Challenges in receiving new donor bonuses due to infrequent donation opportunities |
| Positive experiences with needle insertion and blood draws | |
| Good customer service and willingness to assist | |
| Great place for new donors with supportive staff |