CSL Plasma - branch in Buffalo, 1845 Elmwood Ave

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What services can you find at CSL Plasma - branch in Buffalo, 1845 Elmwood Ave?

  • Plasma Donation
  • Health Screenings
  • Compensation for Donations
  • Referral Bonuses
  • Plasma Testing Services
  • Physical Examinations

📍 Where can you find CSL Plasma - branch in Buffalo, 1845 Elmwood Ave?

CSL Plasma, located at 1845 Elmwood Ave, Buffalo, NY 14207, is a community-focused plasma center serving the North Delaware borough. The center typically operates from Monday to Friday, with limited hours on Sunday and is currently closed on Saturdays. Customers have reported varied experiences during their visits, noting both friendly staff members and significant wait times due to staffing challenges. With several vital stations available, many visitors feel that additional personnel could enhance the efficiency of the donation process.

While some patrons appreciate the service from specific staff members, they express concerns over the organization and overall staffing levels at CSL Plasma. The center's commitment to the donation process is evident, yet there is a call for improvements to ensure shorter waits and better customer service. Encouragement for part-time hiring may help address these challenges and improve the overall experience for future donors.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM Closed 7 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Buffalo, 1845 Elmwood Ave?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and welcoming staff, especially Tiffany Bell, who provides excellent service and makes the donation process seamless. Long wait times, often exceeding 5 hours, due to understaffing and poor organization.
Some donors report positive experiences with the donation process when staff is adequately present. Inconsistent staffing levels, with only 2-4 employees present during busy hours, leading to delays in vital checks and plasma donation.
The center has the potential to provide a good service if properly staffed and organized. Unprofessional behavior from some staff members, including lack of communication and care during the donation process.
Dirty facilities, including restrooms, which detracts from the overall experience.
Negative experiences related to medical evaluations, with some donors feeling judged or stereotyped, leading to permanent deferrals from donating.