CSL Plasma - branch in Boise, 3419 N Cole Rd

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What services can you find at CSL Plasma - branch in Boise, 3419 N Cole Rd?

  • Plasma Donation
  • Phlebotomy Services
  • Health Screenings
  • Hydration and Snack Services
  • Kiosk Check-in System
  • Referral Bonuses for Donors

📍 Where can you find CSL Plasma - branch in Boise, 3419 N Cole Rd?

CSL Plasma, located at 3419 N Cole Rd, Boise, ID 83704, offers a welcoming environment for plasma donors in the West Bench area. The friendly staff is noted for their professionalism and personal touch, often remembering regular donors' names and engaging in conversation about their well-being. With efficient service and a clean, comfortable facility, many donors appreciate the attention to detail during the donation process, ensuring they feel at ease.

Operating hours include Monday to Friday from 7 AM to 7 PM, and Saturday and Sunday from 9 AM to 3 PM. The center is well-equipped, with trained personnel to assist donors and provide snacks and refreshments before or after sessions. Visitors often mention the positive atmosphere and the professional demeanor of the staff, making each visit a pleasant experience overall.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 9 AM–3 PM 9 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Boise, 3419 N Cole Rd?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and professional staff who remember donors' names and engage in conversation. Occasional long wait times, especially for new donors, with total visits lasting up to 3-3.5 hours.
Clean and well-maintained facility with a welcoming atmosphere. Inconsistent experiences with staff, including reports of poor treatment during intake issues.
Efficient process with minimal wait times after initial visits. Some donors have experienced mistakes in the intake process, leading to frustration.
Availability of snacks and water for donors before and after donation. A few complaints about feeling treated like a number rather than an individual in some instances.
Trained phlebotomists who ensure a gentle and thorough donation experience.
Positive experiences reported with specific staff members like Abby, Britney, Monica, and Justin.