Grifols Biomat Plasma Donation Center
What services can you find at Grifols Biomat Plasma Donation Center?
- Plasma Donation Services
- Appointment Scheduling through Donor Hub
- Compensation for Time Spent Donating
- Pre-screening Health Assessments
- Hydration Guidance for Donors
- Post-Donation Health Monitoring
📍 Where can you find Grifols Biomat Plasma Donation Center?
Grifols Biomat Plasma Donation Center, located at 5906 Airline Hwy #101, Baton Rouge, LA 70805, offers a welcoming environment for donors in the Mid City North neighborhood. The center is open multiple days a week, providing flexible hours to accommodate busy schedules. While experiences may vary, many donors appreciate the efficiency of the knowledgeable staff, particularly employees like Keisha and Savanah, who go above and beyond to ensure comfort during donations.
However, some reviewers have expressed concerns about staff professionalism and wait times, particularly during peak hours. Despite these challenges, the center has recently implemented an appointment scheduling feature to enhance the donor experience. With a commitment to improving operations, Grifols Biomat aims to create a positive atmosphere for both new and returning plasma donors.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–3 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–1 PM | 7 AM–3 PM |
📢 What do customers say about Grifols Biomat Plasma Donation Center?
 Good Points |  Complaints |
|---|---|
| Highly rated with a 4.5-star rating | Unprofessional behavior from some employees, including inappropriate conversations in front of donors |
| Some employees, like Keisha and Savanah, are praised for their professionalism and dedication to donor comfort | Long wait times, especially for first-time donors, sometimes exceeding 6 hours |
| Efficient service when the right staff is present, leading to shorter wait times | Inconsistent service quality, with reports of staff having bad attitudes |
| New appointment scheduling feature in the donor hub for better organization | Disappointing policies regarding compensation for incomplete donations due to hydration issues |
| Staff members are helpful and attentive during complications, ensuring donor comfort | Negative experiences reported with staff attitudes and treatment of donors |
| Concerns about the professionalism and demeanor of some staff members, leading to a poor donor experience |