Octapharma Plasma - branch in Austin, 500 W William Cannon Dr Suite 438A
What services can you find at Octapharma Plasma - branch in Austin, 500 W William Cannon Dr Suite 438A?
- Plasma Donation
- New Donor Orientation
- Phlebotomy Services
- Health Screenings
- Donor Rewards Program
- Community Engagement Events
📍 Where can you find Octapharma Plasma - branch in Austin, 500 W William Cannon Dr Suite 438A?
Octapharma Plasma, located at 500 W William Cannon Dr Suite 438A, Austin, TX 78745, offers a welcoming environment for those looking to donate plasma. The center prides itself on its friendly and professional staff, including notable team members like Justin and Celeste, who create a positive experience for donors. The facility is clean and well-maintained, ensuring a comfortable atmosphere for all visitors.
Open Monday through Sunday from 7 AM to 7 PM, Octapharma Plasma fosters a strong sense of community among donors and staff alike. Many clients appreciate the attentive service and seamless donation process, often feeling like part of a family. With a commitment to excellence, this plasma center is a preferred choice for both new and returning donors in South Austin.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Austin, 500 W William Cannon Dr Suite 438A?
 Good Points |  Complaints |
|---|---|
| Friendly and helpful staff, creating a welcoming atmosphere. | Understaffed at times, leading to longer wait times. |
| Clean and well-maintained facility. | Some phlebotomists are inexperienced, with recommendations to only let certain staff members perform the procedure. |
| Positive experiences reported by multiple donors. | Reports of unprofessional behavior from an assistant manager towards a new donor. |
| Staff members are remembered for their kindness and professionalism, such as Justin and Eddie. | Occasional inconsistency in service quality due to varying staff experience. |
| Great teamwork among employees, creating a family-like environment. | |
| Efficient donation process with clear explanations provided to new donors. | |
| High level of customer service, with staff maintaining a positive attitude even during busy times. |