Grifols Biomat USA - Plasma Donation Center - branch in Austin, 1807 W Slaughter Ln Building 4
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Austin, 1807 W Slaughter Ln Building 4?
- Plasma Donation
- Health Screenings
- Needle Insertion by Trained Professionals
- Post-Donation Care with Ice Packs and Fluids
- Comfortable Donation Environment
- Personalized Attention from Experienced Staff
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Austin, 1807 W Slaughter Ln Building 4?
Grifols Biomat USA - Plasma Donation Center, located at 1807 W Slaughter Ln, Austin, TX, offers a welcoming environment for plasma donations. The center is conveniently situated in the Plaza At Slaughter Creek and has flexible hours throughout the week, ensuring donors can find a time that suits their schedule. With a dedicated team, including staff like Desiree and Emily, the center strives to provide a comfortable experience for all visitors.
Many patrons appreciate the friendly and attentive service from the employees, who often go above and beyond to make donors feel at home. From positive interactions during check-ins to skilled vein access, the staff's professionalism shines through. Grifols Biomat values community involvement and the vital role plasma donation plays in saving lives.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–3 PM | 7 AM–7 PM | 7 AM–6 PM | 7 AM–7 PM | 7 AM–6 PM | 8 AM–3 PM | 8 AM–4 PM |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Austin, 1807 W Slaughter Ln Building 4?
 Good Points |  Complaints |
|---|---|
| Friendly and attentive staff, creating a welcoming environment. | Inconsistent skill levels among staff for sticking veins, leading to discomfort for some donors. |
| Desiree, Maddy, and Emily are highly skilled and make the donation process painless. | Some donors have experienced complications, such as infiltrated veins and prolonged discomfort. |
| Staff members like Nick and Amanda provide excellent customer service and support. | Lack of training for all staff on how to handle deep veins, which can lead to frustration for donors. |
| The atmosphere is positive, with good vibes and laughter among team members and donors. | Long wait times if preferred staff members are not available, causing inconvenience. |
| Many donors feel a sense of community and family with the staff after frequent visits. | Limited medical attention for complications, with some donors feeling dismissed when seeking help. |