Octapharma Plasma - branch in Atlanta, 3363 Buford Hwy NE
What services can you find at Octapharma Plasma - branch in Atlanta, 3363 Buford Hwy NE?
- Plasma Donation Services
- Protein Testing
- Health Screenings
- Compensation for Donors
- Friendly Staff Assistance
- Clean and Safe Donation Environment
📍 Where can you find Octapharma Plasma - branch in Atlanta, 3363 Buford Hwy NE?
Located at 3363 Buford Hwy NE, Atlanta, GA 30329, Octapharma Plasma provides a welcoming environment for both new and returning donors. The center is open every day of the week with hours from 7 AM to 7 PM, ensuring flexibility for donors. Many clients appreciate the cleanliness of the facility and the overall positive atmosphere that aids in making their donation experience more comfortable.
Reviews highlight a mix of experiences with staff efficiency and attentiveness. While some donors express concerns about wait times and staffing issues, others commend the friendly and helpful team, particularly mentioning individuals like Jonathan and Darlene for their compassionate care during the donation process. Overall, Octapharma Plasma seems dedicated to providing a supportive and safe environment for those looking to contribute to their community.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Atlanta, 3363 Buford Hwy NE?
 Good Points |  Complaints |
|---|---|
| Friendly and attentive staff, especially Nitti and Jonathan, who provide excellent service and make the donation process enjoyable. | Understaffing issues leading to long wait times and limited availability of kiosks for donors. |
| Clean and well-maintained facility, contributing to a positive experience for donors. | Lack of urgency from some employees, with reports of staff standing around and not attending to donors promptly. |
| Quick service during busy times, with staff working efficiently to minimize wait times. | Inconsistent rules regarding appointments for new donors, causing confusion and frustration. |
| Comfortable environment for first-time donors, with staff ensuring a safe and pleasant experience. | Poor customer service regarding follow-up on test results, with long wait times to get information. |
| Positive interactions with multiple staff members, including Greg and Darlene, who are noted for their professionalism and care. | Unprofessional behavior from some staff members, including loud conversations about personal matters in front of clients. |