1 CSL Plasma - branch in Allentown, 1417 Hanover Ave
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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6 AM–6 PM | 6 AM–6 PM | 6 AM–6 PM | 6 AM–6 PM | 6:30 AM–4:30 PM | 7 AM–3 PM | Closed |
CSL Plasma, located at 1417 Hanover Ave, Allentown, PA 18109, offers a vital service for those seeking to donate plasma. Visitors have expressed mixed experiences, ranging from appreciation for staff members like Christie, who is noted for her supportive and professional demeanor, to concerns regarding some interactions that felt unwelcoming. The facility aims to provide a smooth donation process, but feedback highlights the need for consistent customer service and staff focus, as some patrons have described a distracted atmosphere.
Operating hours for CSL Plasma vary throughout the week, with availability on Monday, Tuesday, Wednesday, Thursday, and Friday from early morning until late afternoon, along with Saturday hours. Sunday is the designated day off. Potential donors should consider this scheduling when planning their visits and read up on the experiences of others to prepare for their own donation journey.
Services
- 👍 Plasma Donation
- 👍 Compensation for Donors
- 👍 Health Screenings
- 👍 Blood Pressure Monitoring
- 👍 Needle Insertion and Removal
- 👍 Post-Donation Care
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Friendly and supportive staff, especially Christie who is praised for her professionalism and care. | Several complaints about unprofessional and rude staff, particularly during vital checks and the donation process. |
Many donors report a pleasant experience when Christie is working, highlighting her efficiency and kindness. | Issues with staff communication, including a lack of proper greetings and engagement with donors. |
Mia is noted for her skill in making the needle insertion nearly painless, improving the donation experience. | Reports of painful experiences due to improper vein selection and handling during the donation process. |
The center pays donors for their contributions, which is a positive aspect for many. | Unpleasant environment with complaints about odors and distracting gossip among employees. |
Some donors appreciate the overall cleanliness and organization of the center during their visits. | Inconsistent experiences, with some donors feeling like an inconvenience rather than valued contributors. |