Grifols Talecris - Plasma Donation Center - branch in Albany, 2438 Clark Ave
What services can you find at Grifols Talecris - Plasma Donation Center - branch in Albany, 2438 Clark Ave?
- Plasma Donation Services
- Referral Program for Donors
- Online Appointment Scheduling
- Compensation for Donors
- Health Screenings Prior to Donation
- Kiosk Check-in System
📍 Where can you find Grifols Talecris - Plasma Donation Center - branch in Albany, 2438 Clark Ave?
Grifols Talecris - Plasma Donation Center in Albany, GA, provides a clean and friendly environment for those looking to donate plasma. The staff is generally noted for their politeness and attentiveness, with some reviewers highlighting excellent customer service experiences. This center aims to create a welcoming atmosphere where donors can feel comfortable, making it an essential part of the community’s health ecosystem.
However, experiences can vary, with some donors expressing concerns over long wait times and scheduling issues. Issues with online appointments and perceived staff shortages have led to frustrations among visitors. While many appreciate the life-saving mission of the center, enhancing operational efficiency and addressing donor concerns could greatly improve the overall experience for everyone involved.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–5 PM | 6 AM–6 PM | 7 AM–7 PM | 6 AM–6 PM | 7 AM–7 PM | 8 AM–3 PM | 8 AM–3 PM |
📢 What do customers say about Grifols Talecris - Plasma Donation Center - branch in Albany, 2438 Clark Ave?
 Good Points |  Complaints |
|---|---|
| Great atmosphere with friendly and respectful employees | Flawed online scheduling system leading to wasted appointments |
| Clean and well-maintained facility | Poor management and high employee turnover |
| Excellent customer service, with staff checking on donors regularly | Long wait times for various processes, causing frustration |
| Compensation for donors, providing an incentive to donate | Inconsistent staff performance, with some employees lacking care and concern |
| Life-saving contributions to the community | Physical discomfort reported after donations due to improper techniques |